Privacy Policy
Last updated: May 5, 20231. Information We Collect
1.1. Personal Information: When you register for an account, we collect personal information such as your full name, email address, username, address, current location, workplace, birthdate, valid ID, and identity photo. We use this information to provide and enhance our Service.
1.2. Business Information: If you represent a business on Vauch, we collect business-related information necessary to provide our services and features. This information includes, but is not limited to
- Business Name: The name under which your business is registered or commonly known.
- Business Permits: Relevant documentation that verifies your business is legally allowed to operate in your location.
- Operating Hours: The hours during which your business is open for operation.
- Store Location: The physical location of your business. This may include multiple locations if applicable.
- Username: A unique identifier chosen by you to represent your business on Vauch.
- Product Details: Information about the products or services your business offers. This includes descriptions, prices, and any other relevant details.
- Product Descriptions: Detailed explanations about the products or services your business offers, including their features and benefits.
- Shipping Information: The methods and policies your business uses to deliver products to your customers, including shipping rates and estimated delivery times.
- Return and Refund Policy: Your business's policies regarding the return of products and the issuance of refunds. This includes the conditions under which a return or refund would be accepted, any applicable timelines, and the process customers should follow to request a return or refund.
1.3. Log and Usage Data: We collect information when you use our Service, including your interactions with the Service and other users, your IP address, device information, and log information.
2. How We Use Your Information
We use the information we collect for various purposes, including:
2.1. Provide, maintain, and improve our Service;
2.2. Enable user-to-user communication;
2.3. Monitor and analyze trends, usage, and activities related to the Service;
2.4. Personalize the Service and provide advertisements, content, or features that match user profiles or interests;
2.5. Process transactions and send related information, including confirmations and invoices;
2.6. Detect, investigate, and prevent fraudulent transactions and other illegal activities and protect the rights and property of Vauch and others;
2.7. Facilitate contests, sweepstakes, and promotions and process and deliver entries and rewards.
3. Sharing of Your Information
3.3. Business Transfers: If Vauch undertakes or is involved in any merger, acquisition, reorganization, sale of assets, bankruptcy, or insolvency event, then we may sell, transfer or share some or all of our assets, including your information. In this event, we will notify you before your personal information is transferred and becomes subject to a different privacy policy.
3.4. Legal Requirements: We may disclose your information if we are required to do so by law, or if we believe in good faith that it is reasonably necessary to (i) respond to claims asserted against Vauch or to comply with legal process (for example, subpoenas or warrants), (ii) enforce or administer our agreements with users, (iii) for fraud prevention, risk assessment, investigation, customer support, product development, and debugging purposes, or (iv) protect the rights, property, or safety of Vauch, its users, or members of the public.
4. Your Choices About Your Information
4.1. Data Access and Portability: In some jurisdictions, the applicable law may entitle you to request copies of your personal information held by us. You may also be entitled to request copies of personal information that you have provided to us in a structured, commonly used, and machine-readable format and/or request us to transmit this information to another service provider (where technically feasible).
4.2. Data Erasure: In certain jurisdictions, applicable law may entitle you to request the deletion of your personal information. Please note that if you request the erasure of your personal information
- We may retain some of your personal information as necessary for our legitimate business interests, such as fraud detection and prevention and enhancing safety.
- We may retain and use your personal information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. For example, we'll keep your account information if we believe it's necessary to prevent fraud or future abuse, or if required by law.
5. Location Data
We may collect and process information about your location. We use various technologies to determine location, including IP address, GPS, and other sensors that may provide information on nearby devices, Wi-Fi access points, and cell towers. This location data is collected through browser location sharing API or third-party geolocation API services. If you choose to disable location services, it may affect the functionality of the Service, and some features may not work as intended, which may result in inaccurate information. In such instances, we may use your IP address to estimate your approximate location. By using our Services, you agree to the collection and use of this information.
6. Cookies and Similar Technologies
We use cookies and other similar technologies, such as web beacons, pixels, and mobile identifiers. We may also allow our business partners to use these tracking technologies on Vauch, or engage others to track your behavior on our behalf.
7. Third-Party Partners & Integrations
The Vauch Service may contain links to third-party websites or services, such as third-party integrations, co-branded services, or third-party-branded services. Vauch doesn't own or control these third-party partners and when you interact with them, you may be providing information directly to the third party, Vauch, or both. These third-party partners will have their own rules about the collection, use, and disclosure of information.
8. Data Security
We are committed to protecting the data of the Vauch community. Even though we take reasonable precautions to protect your data, no security measures can be 100% secure, and we cannot guarantee the security of your data.
9. International Data Transfers
We operate locally and may transfer your information to third parties outside your country for the purposes described in this policy. Wherever your personal information is transferred, stored or processed by us, we will take reasonable steps to safeguard the privacy of your personal information.
10. Changes to this Privacy Policy
We reserve the right to modify this privacy policy at any time in accordance with this provision. If we make changes to this privacy policy, we will post the revised privacy policy on the Vauch platform and update the "Last Updated" date at the top of this privacy policy.
11. Contact Us
If you have any questions or complaints about this privacy policy or Vauch's information handling practices, you may contact us at [insert contact email address here].